Sony Addresses PS5 Home Screen Ad Controversy: A Technical Glitch
Sony has addressed widespread user complaints regarding an unexpected influx of promotional materials on the PS5 home screen following a recent system update. The company attributed the issue to a technical error within the Official News feature. A statement on X (formerly Twitter) confirmed the resolution of this "tech error," assuring users that no fundamental changes have been made to how game news is presented on the console.
Prior to the fix, PS5 users expressed considerable frustration over the update, which introduced numerous ads and promotional artwork, along with outdated news items, dominating the home screen. These changes, reportedly rolled out gradually over several weeks, culminated in the recent update, prompting a surge of online criticism.
The new home screen design now reportedly highlights art and news related to the user's currently focused game. While Sony has acknowledged and addressed the complaints, some users remain unconvinced, deeming the changes a poor decision. Social media comments reflect this sentiment, with users expressing disappointment over the replacement of unique game art with generic promotional thumbnails and questioning the justification for ads on a premium-priced console. The desire for an opt-out option or a return to the previous display format is a recurring theme in the ongoing discussion.