Tugra Management is a dedicated community management application designed specifically for residents.
This app empowers residents to conveniently handle various tasks—like those listed below—without needing to visit the management office.
• My Personal Information – View details such as name, surname, phone number, and more,
• My Unit Details – Review information related to your unit, including land share, gross area, plumbing reference number, etc.,
• My Household Members – Access information about the individuals residing in your private unit,
• Vehicle List – See vehicles registered under your unit along with their detailed information,
• Account Activity – View charges applied to your unit, check your current balance and review past payments,
• Online Payments – Access amounts for expense items such as dues, heating, investment, hot water, and make secure payments using your Community Management Account,
• Facility Reservations – Reserve a common area or shared facility,
• Directory – View contact details for key personnel and services like the manager, security chief, on‑duty pharmacy, and others,
• My Requests – Report issues by submitting a service request with photos for technical, security, cleaning, or garden maintenance needs,
• Surveys – Participate in surveys organized by the community management and share your feedback,
• Bank Details – View the community management’s official bank account information.
