Manage your o2 account anytime, anywhere with the award-winning Mein o2 app!
Access key account information and benefits, whether you're on a prepaid or contract plan. Business customers can use the dedicated o2 Business App.
Mein o2 App Features:
Contract Customers:
- Consumption Monitoring: Track data usage (domestic and international), calls, and SMS exceeding your plan's limits. A home screen widget is also available.
- Tariff Management: Review your plan details and add options.
- Account Management: Easily update your personal information on the go.
- Billing: Access invoices and detailed billing statements (EVN).
- SIM & Contract Services: Manage services like number portability, eSIM activation, and third-party services.
- Network Status: Check o2 network coverage and report outages.
- Priority Loyalty Program: Enjoy exclusive monthly benefits.
Prepaid Customers:
- Usage Tracking: Monitor data, minutes, and SMS usage.
- Account Balance: View your current balance and easily recharge.
- Plan Management: Change your plan or add options.
- Account Management: Update your personal information.
- Network Status: Check o2 network coverage.
My Handy Customers:
- My Handy Contract Details: Access your My Handy contract information.
- Digital Invoices: View your invoices digitally.
- Installment Plan Overview: Track your installment plan progress.
- Early Payment Option: Make early payments.
Important Notes:
- Mein o2 is for o2 private customers. Business customers should use the o2 Business App.
- Alice Mobile and third-party provider accounts are not supported.
- The app relies on Telefónica Germany's online services. Service availability is not guaranteed. An o2online.de account is required.
