NetEase's Marvel Rivals mistakenly bans innocent players. The developer, NetEase, issued an apology for wrongly banning a significant number of players who were not cheating. The error affected users on non-Windows platforms.
Mac, Linux, and Steam Deck Users Impacted
The unintentional mass ban, occurring on January 3rd, targeted players utilizing compatibility layers like those found on Mac, Linux, and Steam Deck systems. NetEase's community manager, James, confirmed the mistake on the official Discord server, explaining that these players were incorrectly flagged as cheaters. The bans have since been lifted, and NetEase apologized for the inconvenience. Players experiencing cheating or wrongful bans are encouraged to report incidents and appeal through in-game support or Discord. The Steam Deck's Proton compatibility layer is known for triggering some anti-cheat systems.
Calls for Universal Character Bans
Separately, players are requesting the implementation of universal character bans. Currently, this feature is only available at Diamond rank and above. Reddit users express frustration, highlighting the unfair advantage given to players who can utilize character bans in higher ranks. They argue that making character bans available across all ranks would improve gameplay balance and offer more strategic depth for all players. NetEase has yet to respond publicly to these concerns.