The CTMBuddy mobile application provides comprehensive services for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly within the app. Furthermore, CTMBuddy offers seamless access to the CTM Bonus Points program, enabling users to track points, view expiration dates, and browse available rewards. The app also facilitates online applications for mobile, internet, and data roaming services.
A notable feature is "TicketEasy," which allows users to monitor the status of tickets at CTM service centers. Additional functionalities encompass CTM Wi-Fi auto-configuration, phone and equipment maintenance status checks, detailed information on international direct dial (IDD), local numbers, and data roaming plans, along with CTM store locators.
For users with activated CTMBuddy accounts, expanded features are unlocked, including usage tracking and QR code bill payments for postpaid customers, remaining usage and expiration date information for prepaid users, online service applications, CTM membership verification and rewards access, and CTM Wi-Fi password reset capabilities.
CTMBuddy offers significant user benefits: simplified usage monitoring for mobile data, services, and Wi-Fi; convenient bill viewing and payment; easy access to the CTM Bonus Points program; streamlined online service applications; "TicketEasy" for efficient ticket status tracking; and effortless access to phone and equipment maintenance information. Note that some features, such as usage tracking, QR code payments, and online applications, require account activation within the CTMBuddy app.